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Getting help

Starting therapy can be a big decision and we hope to make the process easy for you.

We currently offer in-person sessions from our office in Verona, and offer telehealth services across the state of Virginia. 

Getting started

To make your first appointment, you can reach out to a counselor directly or contact us by e-mail to help us to connect you. You will work together to find a time for your initial appointment

After scheduling your initial appointment, your counselor will provide you with initial paperwork including some information about you and consents to treatment all which are located on their online portal.  You can provide insurance information if you wish to use your insurance benefits for services. We accept many of the major insurance plans, including:

  • Anthem

  • Aetna

  • Humana

  • United Healthcare

  • Optima

Each counselor can accept different insurances, so please reach out if you have questions about how can accept your insurance carrier. 

No one is refused service because of lack of financial means to pay. We offer programs to provide free or discounted care to those who have no means, or limited means, to pay for their medical services (uninsured or underinsured) including a Sliding Fee Discount Program to all who are unable to pay for their services.


To schedule your first appointment


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Your first appointment

​​In the initial appointment, your counselor will ask questions about your reasons for seeking therapy as well as questions about you. This is often followed by a series of questions designed to better understand your life story as it relates to the present issues with which you are struggling.  It will likely take more than just the initial appointment to complete this history, but the counselor uses this information to come up with a treatment plan tailored to your particular life and situation.

In the last few minutes of the session, the counselor usually summarizes their understanding of what you have shared and reviews any agreements you may have made together. The counselor will probably ask you again how you feel after the first session and you may decide on a schedule for regular appointments at this time if the relationship seems like it is a good fit. You will work together to develop a treatment plan and goals, as well as the frequency of services.

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